Plume. Hospitality Systems

— Services & Pricing

Operational systems,
by engagement.

— 02

Four disciplines. Three engagement tiers. Custom scopes available.

Every engagement is shaped by the size of your portfolio, the software you run, and the operational gaps you've identified. Pricing below is a starting framework — final scopes are quoted after a strategy call.

— Disciplines

Four areas where vacation rental operations live or die.

01 —

PMS Setup & Migrations

Complete implementation and optimization for the major PMS platforms. Whether you're standing up your first system or migrating off a legacy platform, we build the operational backbone so the software actually works for your team — not against it.

Platforms we work in:

  • Guesty
  • Hostaway
  • OwnerRez
  • Hospitable

What's included:

  • Workflows & automations
  • Integrations & messaging systems
  • Task management structures
  • Operational processes designed for scale
02 —

Revenue Management & Dynamic Pricing

Most portfolios leave six figures on the table through under-tuned pricing. We build advanced PriceLabs setups and revenue strategies that respond to your specific markets, occupancy patterns, and competitive set.

  • Market-driven pricing strategy
  • Minimum stay optimization
  • Seasonal logic & rules
  • Occupancy pacing
  • Last-minute pricing
  • Portfolio grouping
  • Full revenue audits
03 —

AI & Automation Systems

The administrative weight inside a growing portfolio is the silent killer of operator focus. We help operators reduce repetitive workload through modern AI workflows and automation infrastructure that scales without scaling headcount.

  • AI guest support systems
  • AI owner communication
  • Automated owner reporting
  • Maintenance triage systems
  • AI knowledge bases
  • Automated task routing
  • SOP automation
04 —

Operational Consulting

The transition from an operator-dependent business to a scalable, systems-driven company is the hardest move in hospitality. We help operators make it cleanly — building the SOPs, accountability structures, and KPI frameworks that let the business run without you in the middle of every decision.

  • SOP development
  • Team accountability systems
  • Cleaner workflows
  • Maintenance operations
  • Reporting structures
  • KPI systems
  • Organizational design
  • Process optimization

— Engagements

Three tiers.
One outcome.

Operations that scale without you trapped inside them.

— Essential Systems

Foundational operational infrastructure

Starting at $2,500

For operators under 15 units, newer property management companies, and teams needing foundational systems.

  • Operational audit
  • PMS optimization
  • Workflow recommendations
  • Messaging automations
  • Basic SOP structure
  • Software stack review
  • 1 implementation session
  • 14 days of support

— Scale Systems

Full operational infrastructure for growth

$5,000 – $12,000

For growing multi-unit operators, property management companies scaling operations, and teams needing operational infrastructure.

  • Full PMS setup or migration
  • Advanced workflow implementation
  • PriceLabs setup & optimization
  • AI workflow integrations
  • Cleaner & maintenance systems
  • Owner reporting structure
  • Automation setup
  • SOP development
  • Staff workflow design
  • Operational KPI structure
  • 30 days of implementation support

— Enterprise Operations

Operational redesign for established portfolios

Starting at $15,000+

For 50+ unit operators, established vacation rental companies, and teams undergoing operational restructuring.

  • Enterprise PMS migration
  • Operational redesign
  • Advanced AI implementation
  • Custom workflow architecture
  • Team restructuring consultation
  • Automation systems
  • Advanced reporting systems
  • Revenue management infrastructure
  • Organizational SOP framework
  • Leadership operational consulting
  • Custom integrations
  • 60–90 day implementation support

Enterprise engagements include optional add-ons: ongoing operational consulting, revenue management retainers, AI support retainers, team training, KPI review sessions, and fractional COO support.

— Monthly Retainers

Ongoing operational support.

After the initial systems are built, many operators retain Plume on a monthly basis — for ongoing pricing oversight, operational advisory, or as a fractional operational leader for the company.

Revenue Management

Starting at $500 / month
  • Pricing optimization
  • Market adjustments
  • Occupancy pacing strategy
  • Portfolio monitoring

Operational Advisory

Starting at $1,500 / month
  • Monthly systems review
  • Operational consulting
  • Workflow optimization
  • Process refinement
  • Scaling strategy
  • Leadership support

Fractional COO Support

Starting at $3,000 / month
  • Operational oversight
  • Systems development
  • Process management
  • KPI accountability
  • Team structure consulting
  • Automation expansion
  • Strategic operational planning

— Custom Projects

Bespoke scopes on request.

Most engagements at Plume start as a conversation about a specific operational fork.

Custom scopes are available for PMS migrations, AI implementation, owner statement systems, automation development, SOP creation, onboarding systems, direct booking infrastructure, and reporting systems. Schedule a strategy call to receive a custom proposal.

Request a Custom Proposal →

— Next Step

Every engagement begins with a strategy call.

Bring your software stack, your unit count, and the bottlenecks you've identified. We'll bring a recommendation.

Schedule a Call →